Refund and Cancellation Policy

No Returns and Refunds

At annainnsuvai.com, we do not offer returns or refunds. All sales are final once an order has been processed and shipped. This policy is in place due to the nature of our products, and we encourage you to carefully review your order before completing your purchase.

Order Cancellations

If you need to cancel your order, you must do so within 2 hours of placing the order. After this period, cancellations are not possible, and the order will be processed and shipped as scheduled. Please contact customer support immediately if you wish to cancel your order.

Defective or Damaged Items

If you receive a defective or damaged item, you may contact our customer support team within 1 hours of receiving the order. We will review your claim and, at our discretion, offer a replacement or a partial refund for the damaged product. Please provide evidence such as photos of the damage when submitting your claim.